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Whether you're ready to book a consultation, have a question about a service, or want to be referred to one of our physiotherapists — we're here to help.
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Frequently Asked Questions
Answers to the questions we hear most. Still unsure? Reach out and we'll be glad to help.
No referral is required. You can book directly with us by phone, email, or the appointment form on this page.
If your doctor has referred you, simply bring any notes or reports along to your first visit.
Please bring any relevant medical records, scan or X-ray reports, and a list of current medications.
Wear comfortable clothing that allows easy movement, as your physiotherapist may need to assess the affected area.
Your first consultation and assessment usually takes 45 to 60 minutes. Follow-up treatment sessions are typically 30 to 45 minutes, depending on your treatment plan.
We work with several insurance providers and can also issue receipts for reimbursement claims. Please contact us with your provider details and we'll confirm what is covered before your visit.
This varies from patient to patient and depends on your condition, goals, and how your body responds to treatment. After your initial assessment, your physiotherapist will discuss a recommended plan and timeline with you.